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Privacy Policy

Our Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. Your privacy and security are our priorities.

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Last Updated on October, 24, 2024

  1. What data do we collect?

We collect only the minimum personal data required to operate the Purio app:

  • Email address – used for account creation, authentication, and essential app-related communications;

  • First name and last name – used to personalize the user experience.

Additionally, we may collect the following user-provided content, which may include personal data only if the user chooses to provide it:

  • Product information (e.g. photos, product name, ingredients) when you manually add a product that is not found in our database;

  • Feedback or messages you voluntarily submit through in-app forms or contact channels.

2. How do we use this data?

Your data is used exclusively to:

  • Provide access to the app and its features;

  • Manage your user account;

  • Improve app functionality and user experience;

  • Communicate important updates related to the app;

  • Respond to feedback or support requests;

  • Analyze aggregated and anonymized usage data to optimize the product.

3. Who has access to this data?

  • Access to personal data is strictly limited to Purio team members involved in product development, maintenance, and support;

  • We do not sell, rent, or share your personal data with third parties;

  • We use trusted external service providers (e.g. cloud infrastructure and database services) only to securely store and process data on our behalf. These providers act as data processors and do not have independent rights over your data.

4. Where and how long do we store the data?

  • Your data is stored in secure environments using industry-standard solutions;

  • You may delete your account at any time from within the app or by contacting us;

  • Once a deletion request is made, your account and personal data will be permanently removed from our systems within a maximum of 90 days, unless legal obligations require longer retention.

5. Your rights

Under applicable data protection laws (including GDPR), you have the right to:

  • Access your personal data;

  • Request correction of inaccurate or incomplete data;

  • Request deletion of your personal data (“right to be forgotten”);

  • Withdraw your consent at any time;

  • Request data portability, where applicable;

  • Object to or restrict certain types of data processing.

To exercise any of these rights, contact us at:

📧 hello@purio.io

6. Data security

We apply appropriate technical and organizational measures to protect your data against unauthorized access, alteration, loss, or destruction.

While we take data protection seriously, no digital system can be guaranteed to be 100% secure.

7. Changes to this policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.

If significant changes are made, we will notify users through the app or via email. Continued use of the app after an update constitutes acceptance of the revised policy.

8. Contact

If you have questions or concerns regarding this Privacy Policy or how we handle your data, you can contact us at:

📧 hello@purio.io